Example Phone Script
Opening Greeting
"Keystone Inspections, this is [Your Name], how can I help?"
If They Ask About Pricing
"Our standard inspection starts at $399 based on square footage. Do you have the property address or square footage so I can give you an exact quote?"
If They Ask What's Included
"Our standard inspection covers the structure, roof, electrical, plumbing, HVAC, and more. Would you like me to send you our full checklist, or visit our website?"
If They Want to Schedule
"I can get you scheduled. What's the property address and when are you hoping to have the inspection?"
Once you have the address and date:
"Let me pull up the scheduling link. You can book online here:"
inspectionsupport.com/keystoneinspections/online-scheduler
"Or I can take your info and Max will reach out to confirm. What phone number and email should I use?"
If They Ask How Long the Inspection Takes
"Typically 2-4 hours depending on home size. The inspector will walk through everything with you at the end and answer any questions."
If They Ask About Availability
"Let me check our schedule. What's the address and preferred date?"
Check availability, then offer next available if needed.
Closing
"Is there anything else I can help you with today?"
Thank them and say goodbye warmly.